All tickets for The Switch are downloadable files. Theses ticket packs contain the location of your show. PLEASE ENSURE YOU DOWNLOAD YOUR TICKET PACK AFTER PURCHASE. Non-attendance due to not downloading your ticket pack will not occasion a refund.
TERMS & CONDITIONS :
- All session bookings are final at the time of purchase. Please choose carefully, as we don't refund for wrong choice/change of mind.
- Bookings are as a team, all in one purchase. If you need to add more players later, email us and we'll help you out. BOOK EARLY! We sell out quickly.
- In the unlikely event that circumstances beyond our control means we have to cancel your booked session, we'll sort you out with a new session date and time.
- Failure to check in with the Moderator at your booked session voids your ticket. It is your responsibility to download your tickets from the link provided after purchase.
- Wear comfortable, easy to move in clothing and closed footwear. Some challenges will require you to walk (or run if you want to get ahead!) short distances.
- You must bring your own fully charged, internet enabled smart phone to fully participate. If you do not have one, someone on your team must.
- You require a car to participate, one per team. (Or two if your team's too big for one car!)
- The Moderator's decisions during play are final and all players are require to follow their instructions at all times during the session.
- The Switch is alcohol-free - you need a clear head to tackle what's ahead of you and you're going to be driving, so save the celebratory drinks until you're sessions done and you're ready to toast your victory!
- The Switch goes ahead rain or shine! Dress appropriately - some challenges will require you to be outside and there may not always be full cover.
- The Switch requires responsible play. You must of course stay within the law at all times - including road rules like speed limits - and we are not responsible for anything you decide to do outside of those laws. Be aware that all elements of The Switch are timed, and if you get to the next location so early that you can only have broken the speed limit to do so, you'll be penalised, not praised.
- Please read the FAQ on our website prior to booking.